I'll follow up with our reseller to see if we can get the powershell output. The same from outlook, added a rule, deleted a rule, synced with no errors, could see the rule changes on OWA, confirmed the rule worked. They may be another symptom of the problem on the server end. If I open outlook, and as I said, I think this just confuses the issue, there have been one sync error in the past. Yes, we have deleted and added rules, both reset after about a day. I can try again and leave both browsers closed until Monday. Are you suggesting that having the browser open is causing a refresh which is restoring the So, logically, if I have outlook closed, I create a rule and delete another rule in OWA, use the rules by receiving emails, that would mean they are in the server. The rule issue has occurred to a few people in our company. * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here.įirstly, my colleague replied but it appears to be been deleted from the answers. Sylvie - * Beware of scammers posting fake support numbers here. Note : If your inbox rules are disappearing from both Outlook client and OWA, and you didn’t back up themīefore, then you cannot recover the rules.īy the way, does anyone else have the same situation as you? I would like to know how many people are affected.
Get-InboxRule -Mailbox replace with your mailbox address). Meanwhile, if you are an administrator, please connect to Exchange Online PowerShell and run the following cmdlet to check whether the rule is disappeared in your mailbox: For “if I open outlook and look at the rules, it asks me which rules to I want to override, client or server”, do you mean these rules are disappearing either in Outlook client? Could you provide us a screenshot of the symptom From your description, my understanding is the disappearing inbox rules is just the new rules that you created after the mail server has changed.
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